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Warranty Policy


Spare Parts
Besides the machines, Aspirecool.com also offer customers all wearable spare parts of the ice cream machine. Customers no need worry about the spare parts, unlike other suppliers that are hard to get wearable parts when needed. 

The warranty respect to equipment purchased from Guangzhou Aspire Refrigeration Equipment Co,.Ltd. This warranty is only effective upon presentation of your sale invoice or other proof of purchase, or you can send us the serial number of the machine and the report of the problem. Each machine is registered in our system of sales archive.

The Equipment is warranted under normal, commercial use, against defective materials or workmanship.

Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of Twelve Months from the date of original purchase, which will be exchanged for a logical period of the date of report of the problem.

Our technical department check where are the problem after your report and send the replacement spare parts to your address international express.

This warranty shall not extend to anyone other than the original purchaser of this equipment.

This warranty shall not incidental or consequential damages caused by the use, misuse to use the equipment, regardless of the legal theory on which the claim is based, and even if aspirecool has been advised of the possibility of such damages.

Technology Support

Technical questions further will be answered immediately from our engineers 
with dispatches of pictures, suggestions, video or from your call in our technical department.

Feel free to
contact us anytime.